International Service & Support
Fidelix offers a wide variety of services to our clients abroad. Because each country has different requirements and regulations, and every company a different structure, style and modus operandi, we basically offer you the type of partnership YOU want.
Just tell us how you see our collaboration working. We will surely find the way to work as a team that suits you best!
Register your personal Fidelix Support Account
Worldwide. Personal. Fast. Exact.
From simple service-after-purchase to full project engineering, no request is out of our reach.
We have partners for whom we do all the programming, prepare all the connection diagrams, and whom we sell modules, sensors, actuators, and electrical cabinet in one giant package. But we also have partners we merely ship our hardware to, and they do all the configuration, programming, connecting and testing.
It all depends on what you want or need.
Our export team, consisting of qualified and multi-lingual engineers, will do everything within its possibilities to make your projects go as smooth as the ones we do ourselves here in Finland. Thats also how and why we will be able to assist you in every step of your projects; we do not only produce controllers, sensors and modules, we install and use them every day in our own projects in Finland and Sweden. With currently more than 10 000 projects finnished, we can safely assure you that we know our hardware through and through. Would you happen to stumble upon anything we haven’t yet encountered ourselves, it is comforting to know that our R&D-team is right here with us in the building!
Together with our in-house storage and shipping department, this guarantees a speed that you are not used to from a global enterprise.
Partners all over the world
Fidelix works with an extended network of partners all around the globe. While most of our partners work with us directly, we also have exclusive partnerships for a few areas.
Distributors
These are local partners or distributors that not only know the BMS business through and through, but also know the local market, language, regulations, customs and culture. That way you cannot only rely on our first class technical knowledge, but you will be helped by local professionals!